A: There are good employers no doubt. However, the problem is that employers don’t actually manage the injured worker’s claim. A private insurance company or claims management company is the group that actually manages your claim. They are highly trained and focused on how to reduce the amount of benefits that they will pay to an injured worker. They do not have the same care, compassion or relationship to the injured worker as the direct employer. The injured worker really needs an advocate, like an experienced workers compensation attorney, arguing on behalf of the injured worker against the trained insurance professionals. Also there are a few “bad apple” employers that will promise to help an injured worker but never follow up on their promises. I have received many cases after false promises made by employers to injured workers.